Secret Clearance Job Summary Lucayan Technology Solutions is seeking an IT Help Desk II Technician to provide Tier 2.... Mentor and support Help Desk I staff by providing technical guidance. Ensure compliance with DoD cybersecurity directives...
will provide more details. Job Summary In this role, the Service Desk Tier 1 Technician will serve as the primary Point... for each individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician...
The Server Administrator II participates in all aspects of design, analysis, implementation and support of systems... use Help Desk ticketing system for incident and problem management, customer interaction and follow-up. Create...
, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and issue... Level II or higher prior to start date (example: Security+ CE) Provides support for implementation, troubleshooting...