School Diploma or equivalent. 1 – 2 years of help desk experience. Good understanding of computer/software systems, mobile... solutions. We are seeking motivated and customer-focused IT Service Desk Representatives (Tiers I and II) to support a Program...
system for all support calls received or route user support calls to appropriate IT Help Desk. – Utilize Attempt First Call... the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Helpdesk Specialist Responsibilities: – Assist...