, and map technology needs for tomorrow's requirements. Title: Help Desk Tier II Location: Washington, DC Duration: Multi...-year contract Start date: ASAP Clearance: Secret Help Desk Tier II: This position will provide help desk support...
and motivated Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier...
and motivated Help Desk Specialist II for a Full-Time position. Job Summary: The Service Desk Specialist must possess... Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier...
Job Description: Overview Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians... as assigned. Qualifications Ability to obtain Public Trust 3+ years of experience on a help desk, preferably a 24x7x365...
Overview: Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical...: Ability to obtain Public Trust 3+ years of experience on a help desk, preferably a 24x7x365 Possesses a range of skills...
Help Desk Technicain position. We strive to provide the next generation of cutting-edge technologies. Our growth means... advantage by innovating solutions with a strong sense of mission and integrity. Position: Help Desk Technician. Location...
and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), Tier III...The Contractor shall identify a full-time Help Desk Lead who will be responsible for overall management support...
. You Are The Senior Help Desk Specialist – Technical provides advanced Tier 2 support for DHA’s IMS-Dental IT systems, serving... field. 5+ years Help Desk Tier 2 experience. Strong customer service and technical troubleshooting skills. Proficiency...
Infrastructure Engineer IV – System Administration / Help Desk / Field Support / Logistics Job Overview cFocus... Software is seeking an experienced Infrastructure Engineer IV (System Administration / Help Desk / Field Support / Logistics...
support and coordination for multi-tier Help Desk operations supporting over 3,200 users across Tier I, II, and III levels... Essential Responsibilities: Lead technical support teams across Tier I/II/III Help Desk operations Manage asset management...
for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail... professionally? We can help! We are seeking a Help Desk Lead to provide professional IT Support Services performed under the United...
Job Description: NetImpact Strategies, Inc. is seeking to hire IT Service Desk Specialist - Level II to support... administration, entitlement management, and unblocking CACS. Provide on-site or help desk support across the facility, gathering...
, 2 Factor Authentication, remote tools and all OPM owned COTS and GOTS products. Escalate tickets to Tier II/Tier III... including excellent troubleshooting skills. 1-2 years' experience in technical Help Desk environment. 1-2 years' experience...
monitoring tools and ticketing systems -Prior Tier 1 support or help desk experience preferred -IAT II -Preferred: CCNA...Job Category: Information Technology Services Job Description: Tier 2 Network Administrator This position...
and troubleshoot hardware/software issues. Provide Tier II/III help desk support to lab and development users. Maintain backup...Systems Administrator II – Lab System Administrator Job Overview cFocus Software is seeking a Systems Administrator...
cybersecurity technology solutions and Tier I, II and III security operation center (SOC) contracted services to protect information... security infrastructure software and hardware in coordination with IT infrastructure, application, help desk and endpoint...
supervising enterprise IT Help Desk or Service Desk operations. Proven ability to manage day-to-day service delivery, staffing..., and scheduling for teams of 10+ resources. Strong background in overseeing ticket lifecycle management (Tier I, II, III escalations...
for onboarding Tier I and Tier II staff. Conduct continuous training for Tier I and Tier II staff as needed. Coach Help Desk... and Tier I and Tier II training needs: Understand, document/update WMATA ITCS processes and changes to the processes...
/storage/network devices, mobile devices, etc. Shall provide Tier I (Help Desk) and II (advanced troubleshooting) problem...
operation of help desk and serves as focal point for customer concerns. 4. Provides support to end users on a variety of issues... issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere...