Helpdesk Manager Washington, DC, USA Req #646 Wednesday, July 2, 2025 Koniag Management Solutions, a Koniag... Government Services company, is seeking a Helpdesk Manager with a Top-Secret clearance with the ability to obtain a SCI...
The Opportunity: IntePros Federal is seeking a skilled Helpdesk Inventory Specialist, to support our federal... Helpdesk Support Provide phone support Monday - Friday during core business hours. Provide physical on-site support...
) What You Will Do: Guidehouse is looking for a Program/Project Manager to lead a team of 10-20 engineers and cybersecurity resources supporting... all aspects of their technical environment. The team will encompass a classified helpdesk, network engineering, security...
Overview: DecisionPoint Corporation is seeking a Program Manager for an upcoming opportunity overseeing the... software engineers, cybersecurity professionals, business analysts, trainers, and helpdesk staff. Ensure timely development...
and shift duties. This position reports directly to the client's Project Manager and Program Director and will interface... Helpdesk queue, and ensure tickets are assigned and resolved within the SLA. Prepare and report performance metrics...
Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal... and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management...
Operations, Helpdesk/Technical Support, Security Operations, Acquisition Integration, and Infrastructure Management. The ideal... and helpdesk operations, including 24x7 support escalation and IT ticket resolution. Lead global incident and change management...
under the guidance of the IT Manager. Responsibilities: – Monitor company networks for security concerns. – Network...: – Bachelor’s degree preferred. – Experience using a Helpdesk ticketing system. – 3-5 years of general IT support experience...
ticketing system (e.g., ServiceNow and JIRA) Perform helpdesk support for desktop computing environments, including PCs... Service Level Agreements (SLAs) and helpdesk objectives. Monitor and manage the phone queue, responding to and escalate...
Development: Design, develop, test, and maintain eForms using tools such as Adobe Professional, Adobe Experience Manager... of sites to newer versions of SharePoint. User Support: Offer ongoing helpdesk support, investigating and troubleshooting...
, develop, test, and maintain eForms using tools such as Adobe Professional, Adobe Experience Manager Designer, and SharePoint... versions of SharePoint. Offer ongoing helpdesk support, investigating and troubleshooting eForms-related issues. Respond...