BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides... information on HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live...
as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone... for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid program...
BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center, which provides... information on HRA's programs to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live...