of experience in supporting Contact Center Operations, including CCaaS platforms, IVR, CTI and WFM Tools. Preferred... a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation...
+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer... working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE...