Job Responsibilities Provide helpdesk support for hardware & software, computer installation & setup, Email setup... & support for computer or mobile device, basic printer setup & support (MS Office, mobile devices, etc.). Troubleshooting...
of experience in IT support, helpdesk services, or similar technical role Strong knowledge of Windows and Mac operating systems...Key Responsibilities Provide technical support to back office users via helpdesk tickets, phone, and in-person...
processes for data protection, data recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure... and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including...