Job Description: ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS... Collaborate with management and other support entities to meet Service Level Agreements (SLAs) Leverage metrics to drive...
Job Description: ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office... IT inquiries (phone, self-service portal, etc.) Triage, troubleshoot, and resolve or escalate tickets, ensuring detailed...
Job Description: ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS... Collaborate with management and other support entities to meet Service Level Agreements (SLAs) Leverage metrics to drive...