Duties Include: Troubleshoot and resolve IT issues via phone, email, chat, and in-person channels. Ensure all incidents... and requests are resolved against SLAs. Report on health of the help desk and support using uptime and ticket-related performance...
Strategic Pricing Analyst executes strategic pricing initiatives for assigned locations within a region by managing, analyzing.... Excellent customer service skills include being competent, accurate, responsive and engaged. Ability to drive goal setting...
Alliance Sourcing Analyst leads the operational functions of the Customer Supply Chain and Alliance Sourcing team through the.... Promotes Service Excellence by sharing examples with the team while identifying and following through on new opportunities...
Role Summary: We are seeking an experienced Technology Support Analyst to join our IT infrastructure team in Fargo... enterprise environment. End user support responsibilities include responding to help desk tickets and service requests...