Job Description: The ITSM Problem Manager is a strategic and hands-on role responsible for driving root cause analysis... capabilities and resilience engineering initiatives. Problem Lifecycle Management: Support the Manager, Problem Management...
management, asset and configuration management, problem management, capacity management, availability management, release...
and talented IT Problem and Change Management Manager to join our amazing Project Management Office team! The IT Problem... free environment The IT Problem and Change Management Manager ensures stability, reliability, and continuous improvement...
Manager or IT Risk Management. Experience in IT service management and ITIL processes. Strong problem-solving skills... you will have in this role: The Lead Problem Management Associate plays a pivotal role in overseeing the entire lifecycle of IT problems...
Monday/Tuesday/Wednesday. Thus, we would prefer a person who lives in southern CA. This Sr. Project Manager will lead... deliverables and analyzing business requirements and system design. The Senior Project Manager must actively structure and drive...
Department/Function Information Technology Job Description Senior Manager ITSM - Applications - Erlanger, KY... and problem resolution skills Experience with outsourcing, performance measuring & monitoring Demonstrated ability to work...
Role Overview: Job Summary The Manager, Jira Platform & ITSM leads the strategic direction and operational excellence... framework across ITSM processes Own and continuously improve ITIL processes, including Incident, Problem, Change, Release...
to make those around you successful. We are seeking a seasoned Program Manager - ITSM to lead the delivery of managed... across Incident, Problem, Change, and Request Management Utilize ServiceNow for ITSM operations, reporting, and analytics 2...
platform (ITSM, SPM, & SecOps preferred) Moderate skills integrating ServiceNow with third party tools Strong knowledge... provide data and situational analysis and in-depth evaluation of a variety of factors Problem and issues are of moderate...
Manager, the ITSM Configuration Management II is responsible for the governance and management of the Information Technology... and drive maturity across all aspects of the CMDB. Working in the IT Service Management Office and reporting to the ITSM...
Manager to define, implement, and improve ITSM processes such as incident, change, problem, and request management... on ITSM processes and assist with major incident response and problem management investigations. · Continuous improvement...
by supporting Problem and Change Management and analyzing ITSM process data. In this role you will serve as the primary point... $96,400.00 - $159,100.00 Target Openings 1 What Is the Opportunity? We are seeking a highly skilled ITSM Process SME with expertise in Incident...
with Change Manager and Problem Manager to analyze metrics (e.g., success rate, emergency change rate) and recommend process...Immediate need for a talented ITSM Business Analyst. This is a 06+months contract opportunity with long-term potential...
better for everyone. Job Description We are looking for a Senior Staff Outbound Product Manager to support the outbound GTM strategy for ServiceNow's Core Business Suite... AI into work processes, strategic direction, or problem-solving. This may include using AI-powered tools, automating workflows...
, Event, Problem, Change, Availability, Release, Deployment, Capacity, Service Asset and Configuration Management...: ITIL Performance Standards. Configuration Management. Manage all assets necessary to provision DODIN-A services using ITSM...
into opportunity as an Information Systems Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems... requests, incident response, and problem resolution for network-related issues for NOC services. Mentor and develop junior...
with Director of Service Delivery, Client Success Manager, and Executive Sponsor to make sure all COBIT/ITIL and ITSM related... a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers...
Overview: As a Senior Program Manager for Information Technology Services, you will define, deliver and manage... Senior ITS Program Manager will lead ITS projects, programs and the portfolio, focused on an enterprise delivery of IT...
releases Experience conducting Change Advisory Board (CAB) meetings Strong understanding of ITSM Problem, Request, Incident... Services team: RTX is seeking a seasoned Change & Release Manager to support Enterprise Services’ Shared DT Services. The...
across global operations. As the Principal Technical Program Manager within the ServiceNow team, you will lead our efforts... enterprise-scale solutions. Strong understanding of ServiceNow modules (e.g., ITSM, HRSD, CSM, ITOM) and platform capabilities...