. On-site availability during weekends, holidays and late hours is required. Ability to clearly communicate incident specifics... and Google Sheets knowledge. Knowledge of IT and networking protocols. Experience with incident ticketing systems...
(ATO). Able to assist, even lead, incident response efforts, including investigation, root cause analysis, containment...
of incident management, problem management, and change management best-practices Excellent verbal and written communication...
and Information Administration (NTIA) ISCOM Division. In this role, you will provide cyber threat monitoring, analysis, and incident... functional incident response teams during shifts, ensuring accountability and effective resolution. Conduct malware analysis...
) program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure... of Commerce (DOC) or other federal agency IT operations. Familiarity with ITIL-based incident, problem, and change management...
remediation strategies. Contribute to SOC and cybersecurity team efforts by coordinating on incident escalations and security...
Control Board activities, incident management, continuous service improvement, and knowledge transfer initiatives. Support...
and Information Administration (NTIA) ISCOM Division. In this role, you will provide cyber threat monitoring, analysis, and incident... functional incident response teams during shifts, ensuring accountability and effective resolution. Conduct malware analysis...
activities, including, but not limited to completing audits as required, recording any adverse reactions/events, incident...
to include incident reporting. Wears name tag identification and is aware of role in minimizing security incidents...
identify shortfalls and status in all matters pertaining to CVN cybersecurity awareness, incident response, and configuration...
and services. Work within the incident management process, implement best practices. Perform initial diagnosis and drive service... restoration. Engage internal and external support teams for incident resolution. Coordinate the resolution of IT-related outages...
execution. Support Change Control Board activities, incident management, continuous service improvement, and knowledge transfer...
) program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure... of Commerce (DOC) or other federal agency IT operations. Familiarity with ITIL-based incident, problem, and change management...
, and incident response. Assist with implementation of new projects and upgrades. Maintain accurate documentation of network...
documentation of troubleshooting steps taken. Ensure adherence to ITIL best practices for incident, problem, and change management.... Familiarity with ITIL processes for incident, problem, and change management. Excellent troubleshooting skills with the ability...
Board activities, incident management, continuous service improvement, and knowledge transfer initiatives. Support fellow...
. Collaborate with security teams to implement and maintain network security controls and incident response plans. Automate network...
and implement incident response plans to quickly address and recover from security breaches. Ensure secure backups and recovery...
(5) years minimum experience with Incident, Change, or Knowledge Management systems (i.e. BMC Helix (Remedy)) • Be self...