App Support L2 Location : Toronto, Canada Work Model : Hybrid (4 days to office) Job Description: Relevant.... Readiness to support installation, configuration, upgrade of business applications/systems in co-ordination with appropriate...
Applications Support - Banking professional to act as the bridge between Infrastructure (L2) and Development (L4) teams. The role... to Have: Prior experience in banking/financial services application support. Exposure to large-scale migration projects to cloud...
Job Description Distributed Messaging Technologies is responsible for providing software support for the suite of IBM... platforms. IBM MQ and ACE/IIB maintenance and support responsibilities include the evaluation, installation, removal, upgrade...
deployments and support L2\L3 Support teams for issue resolutions. Collaborate with Senior leaders, engineering, Architecture... for overseeing and maintaining overall IAM technology support groups within ServiceNow Responsible for ensuring on call Governance...
, and deployment. Diagnose, troubleshoot, and resolve production issues (L2/L3 support), including root-cause analysis and runbook... usage. Monitor and tune application performance; support automated diagnostics and health-check processes. Collaborate...
queries and data access logic to support application features. Diagnose, troubleshoot, and resolve production issues; support... support: triage incidents, perform root-cause analysis, implement fixes, and prevent recurrence. Monitor and tune application...
provisioning, CI/CD strategy, testing frameworks, and scalability planning. Production & Operations (?30%) Support L2/L3..., governance, and production support across a fast-paced, high-impact environment. Responsibilities: Architecture & Design Own...
. Serve as the primary point-of-contact for incoming incidents from monitoring tools, L1/L2 support, and business teams... and incident handling processes. Team Leadership & Collaboration Guide Triage Analysts and L1/L2 support teams. Communicate...
. Having experience of L1,L2,L3 Support activities. Technical Skills design, develop, test , deliver and maintain AI powered..., Spring MVC provide ongoing sustaining support to the product, addressing end to end feature enhance-ments. Good communication...
other teams or escalate to L2/L3 teams as necessary. Smooth takeover of work as well as well documented and smooth hand over... issues as needed Engage in P2's or incident calls and provide support Engage with wider operational teams like EES/OCG...
measures. Those in IT support at PwC Global will focus on providing front-line technical assistance and troubleshooting... for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through...
(performing L2-L3 duties as needed) Analyzing threat intelligence feeds to develop metrics, alerts, and techniques to protect..., application security, etc.) Partner with Compliance teams to ensure and demonstrate implemented controls are working efficiently...
who will provide senior-level operational support and leadership within the Network Operations Support Group. The... calls, providing hands-on technical and coordination support. Manage and triage incident queues, ensuring timely...
point person for these business critical applications and provide L2/L3 support as needed Analyze, debug and help resolve...) within Quantitative Technology Services (QTS) is seeking a Dev Manager/Application Lead to lead Macro & other cross asset Risk Services...
, you will be responsible for designing, implementing, and maintaining Microsoft Azure solutions while providing specialized support... for following company specific systems engineering standards. Executive support technical escalations. RCA for high severity...
has direct responsibility for managing the Level 2 (L2) Production Support team across North America, while engaging... to oversee the delivery of Production Support services for Broadridge’s Corporate Actions product (Astrid). This role...
: Toronto Duration: 6 months GBaMS ReqID: 10192322 Perform L2 support for production and non-production environments... and resolve database incidents, connectivity issues, slow queries, and replication lags. Support database backup, restore...
: Toronto Duration: 6 months GBaMS ReqID: 10192200 Provide L1/L2 support for Oracle Service Bus (OSB) interfaces..., deployments).Coordinate with application teams to investigate and resolve interface failures, timeouts, and configuration issues...