Lead, Service Level Management will play a pivotal role within the Enterprise Service Management (ESM) office, responsible..., and external suppliers. The Lead, Service Level Management will lead the negotiation and implementation of SLAs and OLAs...
-oriented solutions for Enterprise Services Management, ServiceNow solutions and IT Operations Platform. You will work closely... in business analysis and configuration or administration of ITSM modules of ServiceNow Platform Familiarity of other Service...