Delivery (Incidence and Change Management) role encompasses Incident, Problem and Change Management at OMERS. The person... until completion. Host training group sessions in Incident Management. Change Management Act as the lead in Change Management...
. Your Key Responsibilities: Service Management Own and manage the delivery of Microsoft and AMS services across Microsoft... recurring issues Financial & Contract Management Track and report on service delivery budgets, forecasts, and actuals...
. Your Key Responsibilities: Service Management Own and manage the delivery of SAP SuccessFactors and AMS services... Proven experience in AMS delivery and governance Service Management Strong knowledge of ITIL processes and service...
with the principles of ITIL Incident Management, Problem Management and Change Management Experience with MS SQL / Sybase... Management (CRM) System, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Systems...
Delivery 60% Speaker management - including but not limited to: initial contact letter, gather and communicate hotel... delivery community Follow a customer-first approach that provides efficient, effective and value add service...
Delivery 60% Speaker management – including but not limited to: initial contact letter, gather and communicate hotel... delivery community Follow a customer-first approach that provides efficient, effective and value add service...
integration needs, implement solutions, and monitor system performance to guarantee uninterrupted service delivery. Define... and prioritize areas of technical debt and bugs, taking into consideration outcomes of the incident management process and addressing...
production support role and partner with the SRE Delivery team in incident management and problem management... in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production...
. Defining and track SLAs and key performance indicators (KPIs) for service delivery, uptime, and user experience. Support the... availability, performance, and stability through proactive monitoring, maintenance, and incident management. Manage relationships...
. Defining and track SLAs and key performance indicators (KPIs) for service delivery, uptime, and user experience. Support the... availability, performance, and stability through proactive monitoring, maintenance, and incident management. Manage relationships...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
address customer priorities and ensure goals are met. Drive and participate in proactive delivery management, spot... management Inquisitive and open to challenge the status-quo when you believe change is beneficial. Cloud Solution...
Line of Service Advisory Industry/Sector Not Applicable Specialism Cybersecurity & Privacy Management Level... for clients and PwC. Project Delivery: Client engagement – Lead PwC and client teams to work together successfully to achieve...
. You have strong knowledge of: The Service operation process (Incident, Problem, Change management); DevOps Tools (Azure DevOps, GitHub..., Developing Creative Solutions, Escalation Management, Incident Resolution, IT Maintenance, IT Operations Support, Operational...
automation adoption across the organization, streamlining service delivery processes, improving incident management... such as generative AI, machine learning, and RPA into service delivery models Architecture and Solution Design Lead the design...
testing scripts to ensure integrity during change Define diagnostic methods to help incident management Engage with LRC... such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments Development...
methods to help incident management Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration... with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments...