Delivery (Incidence and Change Management) role encompasses Incident, Problem and Change Management at OMERS. The person... until completion. Host training group sessions in Incident Management. Change Management Act as the lead in Change Management...
of experience in Service Delivery, IT service management 3+ years of experience in a managerial/ leadership role The Change... Change Control to join our Technology Operations & Support Partners Team. Reporting to the Director, Service Delivery...
of experience in Service Delivery, IT service management 3+ years of experience in a managerial/ leadership role The Change... to join our Technology Operations & Support Partners Team. Reporting to the Director, Service Delivery and Operational Governance, the...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
performance indicators (KPIs) and service level agreements (SLAs) related to incident/outages and crisis management. Lead... Enhanced Operation Service is part of SAP Enterprise Cloud Services Delivery organization. This is a dedicated team...
of the curve in the fast-changing technology and industry landscape. Strategic Planning & Investment Management Lead the..., and productivity Oversee incident management processes and ensure adherence to SLAs across all digital platforms Manage budget...
standards, Health & Safety Critical Incident Management and University directives, policies and procedures. The Manager... collaborative and interdisciplinary approaches to change-making through art, design-thinking curriculum and research, making OCAD...
liaison between all stakeholders and Bell TV Lead communications of upcoming change activities, ensuring notifications..., on the screen of their choice. We play a pivotal role in service assurance for all our TV platforms: engaging...
, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures..., OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery...
, and maximizing the potential of our service management platforms and tools. By leveraging your analytical skills and deep... skills please): 1. ServiceNow Platform Familiarity – Strong understanding of core modules (e.g., Incident, Change, Request...
, and maximizing the potential of our service management platforms and tools. By leveraging your analytical skills and deep... skills please): 1. ServiceNow Platform Familiarity - Strong understanding of core modules (e.g., Incident, Change, Request...
, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures... management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement...
for providing friendly, timely and professional customer service, high competence in solving technical issues related to hardware... to: Serve as lead for procuring, installation and optimization of Teladoc patient care devices and other end user devices...
transparency of our technology, dedication to innovation and integrity, and long-standing customer relationships, we lead through... change. What's it like to work at Index? We have more than 550 Indexers around the globe dedicated to building a safe...
, stability, security and performance of our live systems, while driving continuous improvement across incident management, root... and reliability developers overseeing 24/7 support operations for critical systems Own incident management processes, including...
, such as ITIL, and experience with incident, problem, and change management processes. Experience with support desk software... of all technical issues raised by employees. Monitor and manage incident management processes, ensuring issues are prioritized...
in all deployments in adherence to TELUS' Change Management Process. Lead the wireless policy network projects fostering collaboration... Enforcement,Quality of Service(QoS),Network resource management,VOLTE, VoNR, EPS-Fallback and Network slicing. Must have hands...
, and maximizing the potential of our service management platforms and tools. By leveraging your analytical skills and deep... skills please): 1. ServiceNow Platform Familiarity - Strong understanding of core modules (e.g., Incident, Change, Request...
, and maximizing the potential of our service management platforms and tools. By leveraging your analytical skills and deep... skills please): 1. ServiceNow Platform Familiarity – Strong understanding of core modules (e.g., Incident, Change, Request...
including incident management, release management, problem management, support models, etc. Experience with OPS business... project management on large scale, complex, high profile and high risk projects for OPS I&IT initiatives. Ensures project...