aux codes such as lunch, break, after-call work, etc. Coordinates, schedules and deploys agent trainings. Monitors Service... Desk efficiency and overall effectiveness, making optimization recommendations. Provides regular progress and activity...
you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach... information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over...
you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach... information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over...
The Service Desk Agent, Lead is responsible for supporting inbound tickets and phone calls to clients and triage needs... Duties: Lead team of technicians in responding to end user interactions (calls, emails, self service tickets...
Republic hotel guests using specialized skills and personalized service, thereby ensuring a fun-filled, entertaining...-job work direction to Guest Service Agents. KEYJOB FUNCTIONS: Reinforces department procedures and guides Guest Service...
Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD... will manage all facets of IT Service Desk support, from daily operations and administration to cybersecurity defense...
a technical team leader to help the lead and shape the service desk while adhering to the firm's core values. The ideal candidate... Serve as the functional owner of a technical client-facing service desk, overseeing data transfer protocols including login...
and responsibilities of a Guest Service Agent, Night Audit, Lead, Supervisor when necessary. Maintain the shift log and respond to issues.... Both hotels are open year-round and feature swimming pools fed by naturally warm local springs. We’re hiring a Front Desk...
; collaborate with the Global Service Desk and other IT teams as needed. Lead incident and problem resolution for local and remote..., you will be playing a pivotal role in delivering excellence in technical support to our San Jose office employees including high-profile...
solutions, document requirements, and implement effective resolutions. Serves as the Technical Lead for Oracle HCM Cloud Service... technical artifacts, including creation of documentation, code, and unit test results. Serves as the Technical Lead in the...
AI initiatives to measurable business outcomes (deflection, AHT reduction, CSAT improvement, agent efficiency). Lead ongoing..., TX, San, Diego, CA, Boca Raton, FL, or Atlanta, GA-Hybrid role, 2 days a week onsite The Lead CX / Platform Architect...
and operational intelligence. Lead Technical Growth: Mentor team members on software development and promote DevOps best practices... critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives...
and operational intelligence. Lead Technical Growth: Mentor team members on software development and promote DevOps best practices... critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives...
IT support processes (e.g., virtual agent/self-service workflows, knowledge management, ticket deflection, smart routing.... Partner closely with the Service Desk to improve Tier 1/2 workflows, reduce repeat incidents, improve knowledge quality...
skills Good computer skills (MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
Good computer skills (MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
Good computer skills (MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
and/or pallet jacks Check cargo manifests and assign to the Warehouse Agent Senior or Lead Different contouring, such as building..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
(MS Excel, MS Word) Fluent in English Reporting Structure Customs Brokerage Lead Agent, Supervisor and Manager..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
until December 31, 2026 or until the work is completed, whichever is sooner. Reporting Structure Customs Brokerage Lead Agent..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...