Managing Director of Customer Experience Program Management will drive the strategic planning, performance management... management professionals and partners closely with executive stakeholders to ensure Customer Experience strategies are executed...
customer experience team. Technology and Tools Management Leverage customer service tools and platforms to monitor.... Key Performance Metrics & Performance Management Strong understanding of customer experience KPIs, including CSAT...
customer experience team. Technology and Tools Management Leverage customer service tools and platforms to monitor.... Key Performance Metrics & Performance Management Strong understanding of customer experience KPIs, including CSAT...
across our business. Our Qualifiers Bachelor’s degree preferred Experience in customer service, leadership, or sales..., we might be a great match! About Actalent With global headquarters outside of Baltimore, MD, Actalent has an existing network...