Role Title: Customer Success Manager (CSM) Team: Customer Experience Manager: Director of Customer Experience RACI... The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. From onboarding and training through...
(e.g., Certified Software Asset Manager (CSAM), or similar) – beneficial for licensing oversight. Experience & Skills...
About the role The Modernization & Expansion Regional Manager owns a regional portfolio of existing customers..., and early Move Up conversations with CSM and Support. Coordinate with partners on joint coverage plans, deciding when to use...
deployment, user experience, quality assurance, and Project Management. Job Overview/Summary: The Senior Program Manager... Organization preferred. Project and/or program management certification (PMP, CSM, etc.) preferred. Skills / Competencies...
. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations... and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional...
Job Introduction We are seeking a Guest Service Manager to join our dynamic team at Rapport! The CSM will manage the..., ensuring all employees and visitors receive excellent customer service. The Customer Service Manager will actively seek...
is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest... maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key...
As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account... resolution, and documentation. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes...
exceptional client experiences? Guidant Global is seeking a Client Services Manager (CSM) to join our team and take ownership...Client Services Manager Location: Heathrow - Hybrid Are you a strategic leader with a passion for delivering...
. Come join us. About You We are looking for an experienced, energetic and positive Customer Success Manager. You will have great interpersonal skills as well as a strong bias... Requirements: B2B SaaS CSM experience, owning an EU book of business with targets on net retention. Experience working in B2B...
: As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience... in our existing customer portfolio. As a CSM, you will serve as the main point of contact for customers, helping them achieve...
others achieve their goals. In short, We Enable Possibility℠. Arch Insurance is seeking a Senior Project Manager to manage and lead... Management Professional), PRINCE2, or Certified ScrumMaster (CSM) PROSCI or similar Change Management certification · 5...
"Bobbers." About the role: The Customer Success Manager (CSM) – SMB plays a key role in driving successful adoption... in addition to traditional 1:1 interactions. With a strong 1:Many mindset, the CSM is responsible for creating repeatable...
Manager (CSM) who thrives in managing customer relationships and overseeing field operations. This role is perfect...
FOR US As our new Principal Customer Success Manager (CSM), you will play a key role in building strategic partnerships with our clients... planning and regular communication. Working closely with SimCorp’s Sales Manager, you will help grow the use of SimCorp...
In, Fortune, and Great Place To Work®! We are looking for a Sr. Customer Success Manager (CSM) for our Reseller team, to drive... in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing...
We’re looking for a Demand Generation Manager to own and scale our B2B SaaS growth engine; driving qualified traffic, trials... on performance metrics (CTR, conversion rate, CAC, LTV, ROI) and continually improve results. Partner with Sales/CSM for smooth...
Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine... job responsibilities As an experienced technology program/project manager, you will be responsible for: Leading and managing complex...
as a Campaign Manager and become the vital link between our clients and their campaign success! About the Role As a Campaign... Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception...