goal outcome and how we achieve it. Purpose The Manager of Data Analytics will manage a team of Data Analysts... of Liberty’s Customer Excellence Framework. This role integrates advanced data analytics to support Liberty’s Contact Center...
goal outcome and how we achieve it. Purpose The Program Manager, Self-Service will plan and execute initiatives... improve channel performance through customer feedback, usability testing, and analytics. Develops and enhances process...
and implement process improvements based on data insights. Support the Manager of Data Analytics and Manager Voice of Customer... Manager of Voice of the Customer establishes as robust market research portfolio that uses data for insights. Business leaders...
effective vendor governance, forecasting, staffing optimization, and operational analytics. The position drives the balance... to company policies, data privacy, and customer protection protocols. Partner with Procurement, IT, and Legal to manage vendor...