, and address any issues that may impact performance. The Real-Time Monitoring Analyst will work closely with the WFM Manager...: Provide real-time reporting and status updates to the WFM Manager and leadership teams. Highlight any significant issues...
Manager to maintain our NICE IEX WFM system infrastructure and integrated tools. The WFM System Admin will partner closely... Responsibilities: Manage and maintain global NICE WFM systems including SmartSync, Real-Time Adherence (RTA), and WebStation...