Requests and Incident Reports, review resource requirements and make recommendations to the Global Service Manager & Head... required. **Requirements**: - Proven troubleshooting skills - the ability to lead global, multi-disciplined technical teams to a solution...
To collaborate in a team dedicated to provide Telephony support to call centre operations which support activities are carried out remotely from the Service support centres incl. Management of Avaya Automatic Call Distribution.- Ensuring pr...
Work with the Global System Architect on the design, management. administration and integration of systems, back office..., share and middleware platforms in the Global English region.- Involvement in system and network security design...
Work with the Global Network Architect on the design of all network (LAN, eLAN, WAN) and network design in the Global... strategy and standards for how all of the devices will be configured. Create with the Global Network Architect and maintain...