Operations Manager - Call Center – Cairo At TTEC, we’re all about the Human Experience. Elevated. As a Service... to maximize revenue and performance. You’ll report to the Senior Operations Manager. We’re looking for a leader to Act...
Take the Lead as a Call Center IT Manager with Future Group! Are you ready to bridge the gap between technology... and implementing effective solutions that enhance call center functionalities. Key Responsibilities: Including but not limited...
Summary: In this role, you will serve as the critical link between the IT department and call center operations... call center functionalities. Strategic IT Management: Develop and implement IT strategies that support and align...
extension. Qualification of successful candidate 8+ years experience in call center or customer service operations... in operations): Monitor and Optimize Help Center Performance Oversee and challenge the Help Center's activity and performance...
within the agreed turn-around-time. Escalates issues concerning the department and operations to the CareCentre Manager...The CareCentre - Assistant Manager is responsible for supporting the CareCentre - Manager in managing the functions...
years of experience in the call center industry. Proven 1-year experience as an Operations Manager or equivalent title... culture, enabling companies of all sizes and industries to transform their CX. Primary Job Responsibilities Operations...
years of experience in the call center industry. Proven 1-year experience as an Operations Manager or equivalent title... culture, enabling companies of all sizes and industries to transform their CX. Primary Job Responsibilities Operations...
. Ensure physical security standards are maintained without impacting operations and customer experience Develop appropriate... assurance model for VOIS TR center with VF-TR Provide adequate support to Business Resilience team to implement an effective...
MSI Center. Responsible for managing Change/Release/Deployment procedures, Receiving, and Prioritizing Requests... and Responsibilities: The Change Manager: Responsible for managing the lifecycle of all changes, with the primary responsibility...
A leading bank headquartered in New Cairo is seeking a highly skilled and experienced Security Operations Center (SOC...) Manager to oversee its cybersecurity operations. The SOC Manager will be responsible for managing a team of analysts...
, ticket counters, call center and access control. Actively adhering to and promoting the highest levels of customer service...JOB TITLE Associate Manager, Admission | MAF Entertainment | SKI Egypt ROLE SUMMARY The Admission Associate Manager...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... Previous Call Centre management experience is a must Knowledge in Microsoft Office - Word/PowerPoint/Excel. High-level...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... Previous Call Centre management experience is a must Knowledge in Microsoft Office – Word/PowerPoint/Excel. High-level...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... language B2+ Luxor Based Candidates should be qualified for a University Degree level or equivalent Previous Call Centre...
the day-to-day activities in the call center with your peers and the OMD team. To ensure that agreed service levels... language B2+ Luxor Based Candidates should be qualified for a University Degree level or equivalent Previous Call Centre...
to the Sales Manager and Operations Manager. ○ Forecast team sales performance and contribute to strategic planning... customer acquisition, retention rates). ○ Conduct regular one-on-one coaching sessions, call/chat listening, and feedback...