pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers... to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver...
. This position is accountable for monitoring and ensuring the accurate and efficient delivery of customer service to members... with the best possible customer service in relation to their drug prescriptions, clinical services, billing inquiries, patient...
product/service offerings and/or enhance the customer experience. Develops partnerships with key external associations... about existing or potential markets and market needs. Experience providing customer service to internal and external customers...