pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers... to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver...
enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure... guidelines Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns and issues...
to cost savings for patients to compliance. - Modeling and providing guidance to the pharmacy staff on proper customer... and required documentation. Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches...
and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service... sales, improve the service experience, and elevate associate engagement; utilizing hand held technology and systems to make...
direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints..., honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first. Service...