for one or more problems. · To analyse root cause, identify Known Error and coordinating actions to fix the error · To review the Problem... and establish Problem Management processes and procedures in ServiceNow that meet the requirements of existing services and the...
of performing as aMajorIncident Manager, ideally with a proven knowledge and understanding of how to align with ITIL processes..., both internal and external, of that function. On an ongoing basis, the Major Incident Manager will look closely at ways to enhance...
Service Delivery Manager l Oracle Cloud l Oracle Fusion l ITIL l DV Cleared l Hybrid | Competitive Day rate l Outside... environments. Key Requirements: End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change...
potential. Title and Summary Manager Business Analysis Controls Overview: Main Purpose of role: Vocalink International... RTPI function is seeking a Controls Manager within the 1st Line Control Testing team to support the delivery of control...
Job title: Programme Manager Salary: £80,000 + TfL Benefits Grade: Band 4 Contract type: TfL Reference: 3073... Number of roles: 1 Contract details: Programme Manager Location: Pier Walk, London Application closing date: Sunday 8th...
and the service lifecycle management. - ITIL v4 qualifications. - Knowledge of managing incident, problem and request... Security Service Performance Manager is to manage the delivery of the services within a specific portfolio in the Service Owner...
processes align with ITIL principles and practices. Champion ITIL-based governance, including incident, problem, change...What you'll bring to the team: Service Delivery Manager Location: Hours: 40 hours per week Contract: Permanent...
processes align with ITIL principles and practices. Champion ITIL-based governance, including incident, problem, change...What you'll bring to the team Service Delivery Manager Location: Hours: 40 hours per week Contract: Permanent...
across the Group, with a global view on problem-solving Career Stage: Manager London Stock Exchange Group (LSEG) Information... governance and risk management e.g., COBIT, ITIL, ISO31000, COSO, IRM is advantageous A background in the financial services...
. Ensures adherence to ITIL-based service management practices, including incident, problem, change, and service request... help make a difference in someone’s life every second of every day. Job Description Job Title: Technology Manager (UK...
digital interactions. Position Overview: The Project Manager will be responsible for the overall planning, coordination... in close partnership with the Client Solutions Lead and collaborate with the wider team. The Project Manager will oversee cross...
and external audit partners. Broad experience across ITIL process areas, including Incident, Problem, Vendor, Change, and Asset... relating to IT Operations practices, including Incident, Change, Problem, Asset and Vendor Management. This could suit...
(ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification... Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT...
Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery... as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service set up...
organisation or into the client's support operations). The Project manager will need to be able to work on a client site..., domain, or technology related to the client's project. Seasoned problem-solving and analytical skills to identify...
.com Job Description Role Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management..., and to act as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service...
Summary The Contact Manager has responsibility for Service operation, followed by the day-to-day management and delivery... as the single point of contact for all service delivery escalations. Duties & Responsibilities ITIL/SIAM Service set up...
Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital... and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations...
range of client development projects. As a Service Delivery Manager (SDM) within our Data Platform Managed Services team... structured problem management and root cause analysis. Ensuring seamless communication and alignment between internal teams...
Service Management team. The role is responsible for the oversight and management of our Incident and Problem Management... Management. The role is also responsible for providing clear guidance and direction to our Incident and Problem Management...