quality control checks of L1/L2 issues to ensure all incidents are addressed properly. Call out complex incidents to the.... Strong problem-solving skills and the ability to handle time-sensitive incidents while meeting deadlines. Proficiency with Microsoft...
(both proactive and reactive), classified and logged by Problem Analysts Ensures IT managers or Team Leads are properly identifying... and committing resources to perform all Problem Management activities Ensures that the individual activities of the process...
. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem... Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity...
. Ensuring that the causes for all Major incidents are analyses and root cause is identified (through coordinating with problem... Management process) Coordinating with the process managers (capacity manager, Availability manager, IT Service continuity...
of reasonable size and complexity as a Project Manager or Lead ͏ Behavioral Skills & Attributes : Problem Solving... Delivery Manager/ Program Manager to ensure that all the delivery parameters ( (Bulge, Offshore Ratio, Effort Under run...
. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant... solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top.... Responsibilities: Meeting with the IT manager to determine the company's current and future needs. Determining whether the current...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant... solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture...
, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top.... Responsibilities: Meeting with the IT manager to determine the company's current and future needs. Determining whether the current...
, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top.... Responsibilities: Meeting with the IT manager to determine the company's current and future needs. Determining whether the current...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...
/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off.... Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented...