TikTok is seeking an experienced Product Manager to join our customer service platform team. This role will focus... and optimization of features within our customer service platform, focusing on improving platform & agent efficiency - Ensure...
and powers the all-in-one customer support platform for TikTok and international business teams, with a focus on intelligent... customer service solutions. We sit at the center of the user support journey, making sure that whenever someone needs help...
. - Defines the product's strategy, roadmap, and features, ensuring that it meets customer needs and aligns with company wide... function is responsible for the health of the platform as well as user and creative growth. The function is responsible...