Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri... Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily...
Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support the Arkansas No... Wrong Door project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily...
and improve call efficiency without sacrificing service quality. Maintain a robust quality assurance program to monitor... center operations strongly preferred. Strong understanding of customer service metrics, reporting, and quality assurance...
for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage... environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established...