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Keywords: Senior Manager, Customer Experience, Location: Melbourne, VIC

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Senior Manager, Customer Experience

customer engagement with a focus on the post-settlement experience Deep understanding of E2E customer lifecycle and definition.... Job Description Now, about this role… Your duties/responsibilities in this role will include but will not be limited to: Find drive customer positive...

Company: Judo Bank
Location: Melbourne, VIC
Posted Date: 24 Oct 2025

Senior Product Manager - Customer Operations

Like This: As a Senior Product Manager, Customer Operations, you'll play a key role in optimising customer journeys, strengthening product.... What you'll do Champion the Customer Experience - Digitise and simplify customer forms, improve accessibility of product...

Company: Australian Unity
Location: Melbourne, VIC
Posted Date: 16 Sep 2025

Senior Manager, Customer Automation

are delivered. It's a role that sits at the intersection of customer experience, operational design and service excellence - turning..., you'll make service feel effortless - for the team and for the customer. About the role This role exists to reimagine...

Company: Pexa
Location: Melbourne, VIC
Posted Date: 07 Oct 2025

Casual Campaign: Senior Officer, Customer Care (ASK La Trobe) Multiple roles

Casual Campaign: Senior Officer, Customer Care (ASK La Trobe) Multiple roles Job No.:569614 Work type:Casual...: Deliver an end-to-end customer experience in a fast-paced and high-volume environment through supporting all inbound...

Location: Melbourne, VIC
Posted Date: 10 Oct 2025
Salary: $53.84 per hour

Senior Associate, Customer Technical Advocate

, and societal impact. As a Senior Associate, Customer Technical Advocate (CTA), you will be responsible for developing... in a specific region or market. The Senior Associate within Global Customer Advocacy works in concert with the Customer Service...

Company: Ciena
Location: Melbourne, VIC
Posted Date: 19 Sep 2025

Customer Success Manager - APAC / Australia

Customer Success Manager in Australia to help our customers thrive and drive the long-term success of our platform. The ideal.... Your Skills and Experience Proven track record in customer success, account management, or a similar client-facing SaaS role...

Company: Kadence
Location: Melbourne, VIC
Posted Date: 04 Sep 2025

Project Manager - Customer - Local Government (P698)

and communities. Why you will love this opportunity as Project Manager at Civica As Project Manager you will lead and manage... more about what you'll be working on Requirements: What you will do to be successful in this role Experience when it comes...

Company: Civica
Location: Melbourne, VIC
Posted Date: 10 Sep 2025

Project Manager - Customer - Local Government (P698)

. Why you will love this opportunity as Project Manager at Civica As Project Manager you will lead and manage multiple ERP module... more about what you'll be working on Requirements What you will do to be successful in this role Experience when it comes...

Company: Civica
Location: Melbourne, VIC
Posted Date: 09 Sep 2025

Customer Retention Manager

opportunity to step into a newly created senior role focused on proactive customer retention working for a non-bank lender. We’re... the future of customer retention. Work closely with brokers, senior stakeholders, and cross-functional teams....

Posted Date: 09 Oct 2025

Senior Project Manager

Senior Project Manager: Digital Transformation & Core Systems Leader Define the future of customer experience... experience, with at least 3 years as a Senior Project Manager. Digital & COTS Expertise: Demonstrated success managing...

Company: Aurec
Location: Melbourne, VIC
Posted Date: 24 Oct 2025

Senior Partner Success Manager

Senior Partner Success Manager - Coles Ocado Group is a UK-based company that is one of the world's largest dedicated... from Ocado's global experience into the Australian marketplace. The Coles Partner Success Manager will work closely with Coles...

Company: Ocado
Location: Melbourne, VIC
Posted Date: 24 Oct 2025

Senior Communications Manager, Alfred/Monash Shared Pathology Service

, all employees from the five health services will transfer to Bayside Health. Senior Communications Manager, Shared Pathology... is currently planning an expansion across Western Health. About the Role We are seeking a dynamic and experienced Senior...

Company: Alfred Health
Location: Melbourne, VIC
Posted Date: 23 Oct 2025
Salary: $150000 per year

Engineering Senior Manager

in real-time payments, cloud adoption, and event-based architectures. See yourself in our team As a Engineering Senior... Manager in Payments at CBA, you will lead and inspire engineering teams to deliver secure, scalable, and innovative payment...

Posted Date: 23 Oct 2025

Senior Manager, Services

-design, define and deliver initiatives that improve the technology experience and usage behaviours of our customer base... delivering of services provided by technology service providers such as Cenitex. About the Role: In the role of a Senior...

Posted Date: 23 Oct 2025
Salary: $138631 - 185518 per year

Senior Project Manager - ServiceNow - Fixed Term

cutover and release activity, customer communications, runbooks and handover into BAU. You'll be a senior, customer-facing... to you and the team you join to figure out what works best! What you'll do At the moment, as Senior Project Manager...

Company: Datacom
Location: Melbourne, VIC
Posted Date: 23 Oct 2025

Senior Product Manager - Global Integrations

infrastructure that lets our AI exoskeleton breathe inside the world's most complex health systems. We're looking for a Senior... Product Manager - Global Integrations to own how Heidi connects, scales, and embeds across the global healthcare ecosystem...

Posted Date: 22 Oct 2025

Senior Manager - CRM

people and communities in times of vulnerability. We act for humanity. About the role The Senior Manager - CRM..., Communication & Customer Experience, Fundraising, and operational objectives. A key focus is the creation and maintenance of a three...

Posted Date: 22 Oct 2025

Senior Service Business Manager

to Take the wheel in a high-impact role that drives Toyota’s national service strategy forward. As Senior Service Business Manager..., you’ll be at the forefront of shaping how customers experience our service network—boosting performance, building dealer...

Company: Toyota
Posted Date: 22 Oct 2025

Senior User Acquisition Manager

and results-driven Senior User Acquisition Manager to join our team and take charge of our media buying efforts. This is a key... to shaping the future of our customer acquisition framework. If you're passionate about media buying and thrive in a fast-paced...

Location: Melbourne, VIC
Posted Date: 20 Oct 2025

Senior HVAC Project Manager

Major Mechanical Contractor that's been around for 30+ years Senior-level HVAC Project Manager role with scope... mechanical systems for commercial and industrial facilities. The Role The Senior Project Manager is responsible for providing...

Company: CSA Recruitment
Location: Melbourne, VIC
Posted Date: 19 Oct 2025