? Join us! We are seeking a seasoned and visionary Senior Manager, Customer Experience Strategy to lead the charge in shaping and executing.... What you'll do? Develop and Lead CX Strategy: Formulate and own the end-to-end customer experience strategy, creating...
: Word, Excel, PowerPoint, and Chinese input methods. Candidate with less experience will be considered as Digital Strategy...-strategy-and-transformation-manager=11232 Data collected would be used for recruitment purposes only. It...
disciplines Master degree in relevant disciplines will be a plus Minimum 15 years of experience in customer strategy... and execution of segment-led strategies to drive new customer acquisition, customer repurchase, deepen engagement, and grow...
efficiency, customer experience and impact Delivering complex transformation programs through best in class tools, accelerators... business operations consulting experience to take a more strategic view of our client's priorities, helping them to prepare...
Listed “blue-chip” in Hong Kong Job Description Candidate with less experience would be considered as Manager... business needs Extensive experience in advanced analytics such as customer segmentation (eg: clustering, decision tree...
of Health Proposition strategy and development of health value-added services and ecosystem, to meet evolving needs... across customer segments and to achieve the company KPIs. Drive customer & channel engagement and capture market share through...
more and dig deeper Ideally, you'll also have 8 to 12 years working experience, preferably with financial services strategy...The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate...
with less experience will be considered as Manager... University degree or above, majoring in finance, law or related fields. Minimum 5 years related working experience, experience...
efficiency, customer experience and impact Delivering complex transformation programs through best in class tools, accelerators... business operations consulting experience to take a more strategic view of our client's priorities, helping them to prepare...
. We are seeking a talented Strategy Manager to join our dynamic team and help shape the future of banking. Position Overview... As a Strategy Manager, you will play a crucial role in driving strategic initiatives and supporting decision-making processes...
for customer acquisition and engagement through the latest digital marketing trends and technologies. As a Senior Manager/Manager... to substantial improvements in NPS. The Customer Platforms Commercialization team spearheads the strategy to harness opportunities...
strategy, review and monitor customer journeys at different touch points, complaint handling and bring up different new... customer experience of different touch points of Prudential General Insurance Manage, handle and monitor the complaint cases...
Responsibilities Lead a team to manage a special customer care team to handle special customers with demanding nature... between complainants / demanding customers and internal call agents. Plan and suggest the strategy to deal with complicated and complaint...
-oriented initiatives, customer strategy development, campaign management, content marketing, customer insights and experience..., customer strategy development, campaign management, content marketing, customer insights and experience, and project management...
and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may require... and to provide necessary one-on-one coaching /one to all communication. o Other special tasks as assigned from Manager...
and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may require... and to provide necessary one-on-one coaching /one to all communication. o Other special tasks as assigned from Manager...
and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may require... and to provide necessary one-on-one coaching /one to all communication. o Other special tasks as assigned from Manager...
and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may require... and to provide necessary one-on-one coaching /one to all communication. o Other special tasks as assigned from Manager...
and suggest the strategy to deal with complicated and complaint cases. o Execute the solution with call agents or may require... and to provide necessary one-on-one coaching /one to all communication. o Other special tasks as assigned from Manager...
and more. About the Opportunity As a Growth Operations Senior Manager (Lead), you will own and execute operational strategies.... 3+ years of relevant experience in operations, business strategy, or sales management within Internet, FinTech...