and department head Acts as a trainer in client service staff training, shares experiences on complicated inquiries/complaints.... Job Description: Responsible for ensuring all Customer Services activity is managed within agreed service level and turn-around-time (TAT...
Our client is a renowned premium member club. They are seeking a Senior Officer/ Officer, Guest Relations to join the... seamless operations and service delivery, facilitating communication between staff and members. Prepare regular reports...
deliveries, and strong client satisfaction. Reporting Line: This position reports directly to the Senior Operation Manager..., and service. The Hong Kong office functions as the Asia Regional Office, responsible for supply chain management for global...
and external client feedback to enhance service delivery and contribute to business growth. Contribute to the management...Job ID: 41184 Global Technical Client Care Senior/Lead Specialist Lloyd’s Register Location: - Hong Kong / China...
to policies, operational processes, and reporting frameworks to strengthen the service offering. Advise client boards on complex... delivery of Compliance services to regional clients, ensuring exceptional quality and consistency. Lead, coach, and inspire...
as Senior Service Sales Officer Responsibilities Make outbound calls and manage incoming customer enquiries, and process... to maximize revenue opportunities with service delivery Coordinate urgent/ad-hoc service request with client and operation team...
& Solutions and Delivery team Monitors client service standards by Operations staff to ensure high-quality operational and client... service delivery; Partner with Countries and Financial Markets (FM) Sales to ensure the key services are being performed...