later without any hidden fees or compounding interest. Senior Salesforce Architect Affirm is reinventing credit to make... or compounding interest. As a Senior Architect, you will be an integral member of the Business Systems team within Servicing...
management, live agent, knowledge management, Omni-Channel). Hands-on experience with Salesforce APIs (SOAP, REST), SSJS... experience, with at least 4+ years in Marketing Cloud and Service Cloud. Proven track record of leading Salesforce...
(case management, live agent, knowledge management, Omni-Channel). Hands-on experience with Salesforce APIs (SOAP, REST... of Salesforce platform experience, with at least 4+ years in Marketing Cloud and Service Cloud. Proven track record of leading...
Principal Enterprise Architect - Connected Commerce / OMNI-Channel & AI will drive the vision, design, and execution..., Marketing, and Fulfillment-and serves as a critical change agent, enabling Connected and Agentic Commerce. The architect...
, queues, CTRs, Contact Lens, outbound, call recording. Salesforce Voice/Service Cloud: Omni-Channel, voice setup, agent... recording/transcription, and analytics (e.g., Contact Lens). Implement and govern Salesforce Voice configuration: Omni-Channel...
flows, routing, queues, CTRs, Contact Lens, outbound, call recording. Salesforce Voice/Service Cloud: Omni-Channel, voice..., automated testing. Financial services industry experience (contact center operations). Salesforce certifications (Admin...
). Implement and govern Salesforce Voice configuration: Omni-Channel routing, agent setup, call controls, call dispositioning..., call recording. Salesforce Voice/Service Cloud: Omni-Channel, voice setup, agent configuration, transcripts, analytics...
Implementation Technical Architect is a senior level role focused on designing and delivering intelligent AI powered agent solutions... · Design seamless end to end omnichannel agent experiences using Salesforce features like Service Cloud Omni Channel Service...