. We are looking for an IT Senior Service Desk Manager to join our team in one of today’s most exciting technologies. This role will report... a proven ability to lead service desk operations, deliver exceptional customer experiences, and drive continuous improvement...
process for senior or key roles and provide guidance to hiring managers on selection decisions. · Ensure compliance... of those that must be met by an employee to successfully perform the essential functions of this job. Considerable time is spent at a desk using a computer...
REQUIRED: Receives directions from the Senior Facilities Manager and may receive directions from the Director of Asset Management. The... efficient appliances, and plumbing fixture replacements. Collaborate with the Senior Facilities Manager and Asset Management...
service skills, and the ability to guide clients through the selection and purchasing process. Key Responsibilities... their needs, and guiding them through the selection process Responsibilities Answer phone calls and direct them to the senior...
, labels/components, automations, service-desk splits, and SLA guardrails. Provide dashboards and drive continuous Jira... for software health and operations. Scrub outliers, create trend lines, and ensure data integrity. Service Desk & Tooling...