as a trusted advisor to leadership, using data and analytics to optimise support operations, elevate customer experience, and drive... (voice, chat, email, self-service, social, in-app, etc.). Develop people-related KPIs (agent productivity, adherence...
(plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous...Are you passionate about supporting people with care, fairness, and integrity? Do you have a heart for service...
strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process to deliver... client base, account team leaders & service line practitioners Management of the Sales Process from identification...
within organizations Experience in service management, operational support, and customer experience management Customer-facing... their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position...
office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross... with key suppliers to secure optimal terms, quality, service levels, and pricing. Oversee the Request for Proposal (RFP...
, strategic oversight, and executive relationship management. As a trusted advisor, you will be the primary front-facing contact... across Salesforce CRM (Service, Sales, and Marketing Clouds) Experience with AI/ML concepts beyond LLMs, such as natural language...
as an innovator, industry thought leader and trusted advisor to our clients. Overview PPRE is seeking a seasoned Compliance... operations. Key Responsibilities Serve as the primary advisor on AFC laws globally Monitor and interpret legal...
, design, and consultancy services. They are a trusted advisor to public and private sector clients alike, delivering technical... successful candidate will ensure efficient service delivery, manage financial performance, and contribute to service improvement...
reports and dashboards to enhance service operations. Serve as a trusted advisor to stakeholders by gathering requirements... management, opportunity management, data management, omni-channel, email-to-case, knowledge base, and service processes. Design...
to a portfolio of long-term accounts, which you can build deep relationships with, and become their trusted advisor. Help people... structures. Evidence of client-centricity and contributing to a culture of exceptional client service, including strong client...
and strengthen trusted client relationships through exceptional service delivery. Supervise, coach, and mentor junior team members.... Experienced as the primary client contact and trusted advisor. Demonstrated success in business development - winning new clients...
My client is a growing software company specializing in high-performance email infrastructure for service providers... Senior Enterprise Account Executives to help accelerate growth and expand our presence across major operators, service...
: Sales Executive, Retail Sales Advisor, Customer Service, Premium Product, B2C The Opportunity: Thompson & Terry... have the opportunity to communicate with customers via telephone and email, so it is essential customer service is in line...
and Sunday 10:00 - 18:00) Experience: Sales Executive, Retail Sales Advisor, Customer Service, Premium Product, B2C The... customer service is in line with the premium reputation of our client's brand. Whilst this is a customer-focused sales role...
, and goals. They build a strong relationship toward becoming a trusted advisor, and service their transactional business needs... and provide feedback to drive product improvements that lead to greater automation, self-service, usability and customer...
2 years of service (cap at 6%). Generous sickness pay provision. Access to financial advisor – annual initial...
for public service, healthcare, and professional leadership. Note: You do not need to be a pharmacist – but healthcare... How to apply: Charity People Ltd is acting as a recruitment agency advisor to the RPS on this appointment. Interested candidates are invited...
responsibilities of the role: Lead and develop the People team to deliver outstanding HR service and employee support Oversee policy... across the organisation Produce and analyse HR data and reports to inform decision-making and strategy Act as a trusted advisor...
Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service. Act as a key advisor...
responsibilities of the role: Lead and develop the People team to deliver outstanding HR service and employee support Managed... across the organisation Produce and analyse HR data and reports to inform decision-making and strategy Act as a trusted advisor...