Job Description The Service Desk Analyst is responsible for providing technical support and assistance to internal... and existing software. The Service Desk Analyst must have excellent troubleshooting abilities and be able to make independent...
Job Description: Seeking a Service Desk Analyst to provide first-level technical support for internal and external... users in a fast-paced ITIL environment. Responsibilities include handling inbound calls, emails, and chats, managing service...
. The Service Desk is in operation from 7:00am - 5:30pm Monday - Friday, excluding State holidays. Resources will need... to be available for an eight hour shift during this time frame. The service desk supports internal customers. These customers range from field...