and management Ensure adherence to all service desk policies and procedures Understand and respond to feedback from ticket quality... and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA’s. Support...
and management Ensure adherence to all service desk policies and procedures Understand and respond to feedback from ticket quality... and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA’s. Support...
including provisioning a Service Desk, Infrastructure and Applications Support, a complex Data Warehouse, Software Development... functions, other Teams within the broader Toyota family and a range of Third-Party Service providers. This role...