2–4 years in a service desk / technical support role (SaaS, IT, or developer-facing product). Strong troubleshooting...; empathetic with a service mindset. Experience with a modern ticketing system (e.g., Zendesk, Jira Service Management, Freshdesk...
scope, evidence, actions, timelines, decisions, and resolution rationale. Act as an escalation point for the Service Desk... Our IT Team is looking for a Security Operations Analyst II responsible for leading in-depth investigations and incident...
of best-in-class service to Visa clients as well as operating global contact centers on behalf of Visa clients. Essential Functions... making Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented This is a hybrid...
of best-in-class service to Visa clients as well as operating global contact centers on behalf of Visa clients. Essential Functions... making Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented This is a hybrid...
motivated and skilled Co-ordinator/Engineer who is also proficient as a Security Analyst. This individual should be passionate... analyst, identifying potential vulnerabilities and implementing countermeasures. Good knowledge continuous integration...