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Keywords: Service Desk Experience Manager, Location: Washington DC

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Service Desk Experience Manager

. Join GDIT as an Service Desk Experience Manager for a career where your growth is just as important as the mission you support...: Customer Experience (CX), Enterprise Service Delivery, ITIL Framework, IT Service Desk, Service Delivery Improvement...

Company: General Dynamics
Location: Washington DC
Posted Date: 24 Dec 2025
Salary: $147292 - 199278 per year

Service Desk Operations Manager

Description This role supports an IT Service Desk at a U.S. federal government organization. The Operations Manager... is a full-time, on-site position, managing the Service Desk and Service Desk personnel. The Operations Manager: Serve as the...

Company: HumanTouch
Location: Washington DC
Posted Date: 16 Dec 2025

IT Service Desk Manager (CRM)

Service Desk Manager to join our team supporting a Federal client. The CRM serves as the local primary point of contact... *Experience working in service desk operations to include standard call flows, ticketing systems, and ticket logging; experience...

Company: CALIBRE
Location: Washington DC
Posted Date: 04 Dec 2025

IT Service Desk Manager

experience in a Help Desk or Service Desk environment. Knowledge and experience with law firm specific applications...Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality...

Company: Fawkes IDM
Location: Washington DC
Posted Date: 20 Nov 2025
Salary: $115000 - 155000 per year

IT Service Desk Manager

-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment. Knowledge and experience...Job Description: Responsibilities: Overseeing the day-to-day supervision of the firm's Service Desk Analysts...

Company: Fawkes IDM
Location: Washington DC
Posted Date: 11 Oct 2025

Desk-side Support Services (DSS) Manager - DC Metro

improvements. What You’ll Need: Experience managing desk-side break-fix and service request support for services and systems... at the program level Experience managing and maintaining desk-side support service levels across large geographic areas...

Company: Navitas
Location: Washington DC
Posted Date: 05 Oct 2025

Service Desk Supervisor

experience in a Help Desk or Service Desk environment. Knowledge and experience with law firm specific applications...Responsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality...

Company: Fawkes IDM
Location: Washington DC
Posted Date: 20 Nov 2025
Salary: $115000 - 125000 per year

Service Desk Supervisor

-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment. Knowledge and experience...Job Description: Responsibilities: Overseeing the day-to-day supervision of the firm's Service Desk Analysts...

Company: Fawkes IDM
Location: Washington DC
Posted Date: 11 Oct 2025

Help Desk Manager

to management on service desk performance. Qualifications: Required: · Bachelor's Degree with 5 years of experience in IT... support · 2 years of support as a Help Desk Manager · ITIL v4 Certified · Secret Clearance Preferred: · Experience...

Company: Integral
Location: Washington DC
Posted Date: 28 Nov 2025

Help Desk Manager

to management on service desk performance. Qualifications Required: · Bachelor's Degree with 5 years of experience in IT... support · 2 years of support as a Help Desk Manager · ITIL v4 Certified · Secret Clearance Preferred: · Experience...

Posted Date: 26 Nov 2025

Desk-side Support Regional Manager - DC Metro

. What You’ll Need: Experience managing desk-side break-fix and service request fulfillment for services and systems ITIL...Desk-side Support Regional Manager Job ID: 25-6039 Clearance: Minimum Secret clearance with ability to obtain TS/SCI...

Company: Navitas
Location: Washington DC
Posted Date: 05 Oct 2025

Hybrid Staff Accountant/Front Desk Agent

Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations... and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...

Company: Sonesta
Location: Washington DC
Posted Date: 20 Dec 2025
Salary: $29.5 - 31.5 per hour

Front Desk (Mount Vernon 400 K st N.W.-(flexible Schedule)

leads the client experience and upholds Varnish Lane standards, and supervises shift operations. In addition, Shift Leaders... manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards...

Posted Date: 12 Dec 2025

Front Desk (West End 1201 24th st N,W-(Thursday & Friday half shift & Weekends rotate)

leads the client experience and upholds Varnish Lane standards, and supervises shift operations. In addition, Shift Leaders... manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards...

Posted Date: 12 Dec 2025

Front Desk (Friendship Heights 5236 44th St. N.W..-(Monday, Thursday, Friday & Weekend rotate)

leads the client experience and upholds Varnish Lane standards, and supervises shift operations. In addition, Shift Leaders... manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards...

Posted Date: 12 Dec 2025

Front Desk Supervisor

experience as a great place to live - and work. The Role Are you ready to take the helm of an extraordinary front desk team... in Customer Service who will spearhead our concierge desk operations, set new standards for quality, and ensure our residents...

Posted Date: 04 Dec 2025

IT Support Help Desk Specialist (Junior)

field is a strong advantage) with 2-3 years of experience in IT support, help desk, or a related technical field. Clearance...Overview GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical...

Company: GovCIO
Location: Washington DC
Posted Date: 28 Nov 2025
Salary: $28.84 per hour

Front Desk Agent

. Potential Career Paths: Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant... looking for an exceptional individual to join our dynamic team in the position of Front Desk Agent. We offer a starting rate of pay...

Posted Date: 25 Nov 2025
Salary: $21.5 per hour

Mgr Front Desk

Homewood Suites Washington DC Capitol- Navy Yard Job Overview: The Front Desk Manager is responsible for the daily operation... registration, check out and telephone service. Ensures front desk agents are completed in accordance to established policies...

Company: Sage Hospitality
Location: Washington DC
Posted Date: 25 Oct 2025

Tier 3 Help Desk Support Engineer

Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support... as an Escalation point for Tier II help desk. Maintain the current print server and manage configuration changes as required due...

Posted Date: 17 Oct 2025