Location: Alexandria, VA Clearance: Secret Overview The Service Desk Lead oversees Tier I and Tier II operations..., ensuring prompt, effective support to end users. This role supervises Service Desk staff, manages workload and training...
, and escalation into Tier 3, aligning service delivery with established Service Level Agreements (SLAs), OneStop Help Desk processes...). Mentor and coach Help Desk staff, promoting professional development and high-quality customer service standards. Support...
of the Director of Sales (DOS) and Executive Director (ED). The Lead Concierge is responsible for assisting the Area Billing... atmosphere. RESPONSIBILITIES & QUALIFICATIONS As a part of the Sunrise team, supporting our Mission, Principles of Service...
during your recruiter conversation. Responsibilities: An average day: As Technical Lead, you will serve as the primary technical... employees, and taking the lead on special projects assigned by the government. Act as a technical liaison between executives...
Overview: Be the first smile they see. The voice they trust. The heart of our front desk. At Alexandria Animal.... We’re looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy...
and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address all concerns... and positive attitude. Members: Deliver service excellence through all points of contact. Resolve and deescalate to address...
About Reingold Reingold is a full-service marketing and creative firm in Alexandria, Virginia. For more than 40 years... with internal teams. Lead intern program recruitment and hiring, and act as HR point of contact for the program. Own...
as needed Principal Duties & Responsibilities Serves as escalation point from service desk to resolve advanced system and/or application... center lead and with San Diego teams for site management/including cabling and site growth management going forward. Bring...
. With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full... programming, operational excellence, and seamless service. The Arch in our name reflects the connections we build between people...
excellence. As the lead for the sales function, the SM must execute a lead generation / marketing strategies plan to increase... managing and exceeding all OTF sales and operational budgets Lead and coordinate initial and ongoing sales drivers (pre-sale...
excellence. As the lead for the sales function, the SM must execute a lead generation / marketing strategies plan to increase... managing and exceeding all OTF sales and operational budgets Lead and coordinate initial and ongoing sales drivers (pre-sale...
, scalable workflows that accelerate editing, repurposing, and quality control. You’ll lead by example in both creation.... Develop and enforce Service Level Agreements (SLAs) for content turnaround, ensuring efficiency, consistency, and brand...
, and Gift Card Sales Successfully lead the front desk team to exceed all sales and performance goals Provide an exceptional... environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations...
, and presenting results. Will help lead growth of rail and transit planning, program management and design projects at Huitt-Zollars.... We support PennDOT on a variety of program management tasks as well. We are looking for a project manager / lead planning...
About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years..., and tuning chatbots or virtual agents (e.g., Dialogflow CX, AWS Lex, Azure Bot Service), integrating them with data sources...
About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years... will not have direct reports but will be expected to mentor junior teammates and to lead by example and influence. Work environment...
Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven... and clients. Lead interdisciplinary teams of designers, developers, and analysts, guiding them on Agile and Scrum practices...
of VFMP’s multi-year modernization vision — including system integration, process automation, digital service delivery..., and communication capabilities — to support over one million beneficiaries and more than six million service-connected Veterans...
. Driven by top-notch customer service, the Senior Specialist remains calm under pressure, thrives on auditing and analyzing.... Responsibilities Event Registration, Technology & Attendee Services Management Lead the end-to-end management of event registration...
Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding..., and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're...