a Service Desk Tools Project Manager to join our team at Patuxent River, MD. Must be a U.S. Citizen DoD Secret Clearance... required Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead...
a disciplined IT Help Desk Manager with at least 10 years of experience in managing IT Service/ Help Desk and Call Centers. The Help... Desk Manager will work a hands on, onsite role based out of Suitland, Maryland, with occasionally visiting the Tysons...
The Alaka`ina Foundation Family of Companies (FOCs) is looking for a Project Manager/Working Lead to provide Project... changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques...
and resolution of ITSM platform issues, ensuring stability, security, and minimal downtime. Collaborate with the Service Desk Tools... as the technical lead for the Enterprise Service Desk’s IT Service Management (ITSM) platform. You will oversee the system...
tools for ICAM team members and customers Develop procedure documents for the USCIS Service Desk to support ServiceNow..., Service Desk Enablement, and Training Coordinate User Acceptance Testing (UAT) as required Develop learning and training...
Overview We are looking for a Product Manager to oversee the development of advanced data and analytics solutions... within large datasets. Oversee the development of dashboards, reporting tools, and data visualization products supporting mission...
projects. Ensure that all projects are delivered using appropriate project management methodologies and tools. Act as the... implementation guidance and support throughout the project lifecycle. Develop tools, documentation, and playbooks to enable support...
migration strategies and tools. Project Management Professional (PMP) or equivalent certification. Preferred Qualifications... AWS Certified Cloud Practitioner or AWS Certified Project Manager (if available). Experience with Agile/Scrum...
Title: Network Administrator Department: IT Reports To: Project Manager Location: Onsite, Belcamp, Maryland..., delivering meaningful outcomes through innovation, collaboration, and accountability. Every project we take on is driven by the...
, incident resolution times, and service delivery efficiency. Collaborate with the Service Desk Tools Project Manager and ITSM... will serve as the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service...
and Technology Department. Supports the Manager of Network Communications in fostering a secure, resilient, and high-performing... to proactively identify and prevent system outages or performance degradation. Routinely enhances monitoring and alerting tools...
Proving Ground, MD to support our customer, Project Manager Intelligence Systems & Analytics (PM IS&A). The Software Test... governing SW T&E to assist project leaders in planning, coordinating, and execution of SW T&E. Integrate the Software...