and optimizing ITSM request workflows Familiarity with ServiceNow Performance Analytics and reporting tools MINIMUM.... Responsible for training for new ITSM team members. Provides feedback on junior staff performance to Manager. Performs...
best practices for request fulfillment Experience in designing and optimizing ITSM request workflows Familiarity with ServiceNow...: ITIL Foundation Certification Experience with ServiceNow Request Management modules Strong understanding of ServiceNow...
Lead will partner with cross-functional teams, including ServiceNow platform owners, the Request Catalog Manager... working with the ServiceNow platform to support ITSM processes, including request workflows and catalog design. Demonstrated...
Senior Product Manager – ITSM (Broadcast Focus) will play a pivotal role in the Enterprise Service Management Office (ESMO...+ years of hands-on experience with ServiceNow, including deep knowledge of ITSM, FSM, CSM, and EAM modules. Proven...
ServiceNow ITSM and ITOM capabilities with focus in the areas of service level management, KPI definition, and performance... Manager of Service Performance will play a strategic leadership role in the Enterprise Service Management (ESM) office. The...
. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation... (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The ServiceNow Lead...
with strong exposure to ServiceNow CMDB and APM. Deep understanding of CSDM 4.0 and its application across CMDB, APM, EA, ITSM...), and Service modeling within the ServiceNow platform. This position will be based in Atlanta and will report directly to the Senior...
Data Model (CSDM) within the ServiceNow platform. Based in Atlanta and reporting to the Senior Manager of Platform... Architecture – ServiceNow, this role will serve as a key technical authority on service modeling, data architecture...
Lead, Product Manager – Content Management & Service Portal will play an instrumental role in the Enterprise Service... Management Office (ESMO), focusing on managing and innovating within the ServiceNow platform. This role is crucial for driving...
. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation... portfolio management tools and methodologies 11. Knowledge of IT service management (ITSM) platforms and tools 12...
a career in IT Service Management (ITSM) using the ServiceNow platform. You will gain hands-on experience in developing.... If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation...
methodologies (e.g., 5 Whys, Fishbone). Experience with ITSM platforms like ServiceNow is helpful, but your analytical power.... If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation...
Maintenance and Refresh Rich Media Maintenance and Refresh End-user Services Request Fulfillment Workstation & Printer... knowledge of relevant technologies. Participates in projects as needed. Demonstrated experience with ITSM tools (e.g...