Description & Requirements Maximus is hiring a Sr Contact Service Center (CSC) Manager to oversee and manage the.... Essential Duties and Responsibilities: - Oversee the daily operations of a call center team to ensure performance metrics...
customer agencies. Salesforce and SharePoint experience preferred. Call center knowledge and experience preferred... Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams...
in training required, preferably in a call center environment; or equivalent combination of education and experience... and formulate appropriate recommendations for action plans to client or internally partnering with multiple Operations Managers, Sr...
in training required, preferably in a call center environment; or equivalent combination of education and experience... and formulate appropriate recommendations for action plans to client or internally partnering with multiple Operations Managers, Sr...