or working together virtually. Objective of the Position The Support Bar Analyst will represent the IT department... and being responsible for resolving all IT level 1 and 2 support issues Redirect and follow level 3 case if needed Managing...
Department Overview This is a front line support service connecting citizens with all the information and referrals they need... Analyst or ITIL 4.0 certification or coursework, and direct experience in the contact centre domain...