Jobs Job Description Apply now Start Please wait... Job Title: TECHNICAL LEAD L1 City: Madrid State/Province: Madrid Posting Start Date: 1/9/26... is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations...
with over 145 years of service excellence. Job Description Lead and scale SGS's global network of Business Service Centers.... Optimize L1 and nearshore/offshore processes for productivity, cost-efficiency, and quality. Establish SOPs, monitoring...
to prioritize user stories and technical items that, defects coming from L0/L1/L2 IT Operation group and tickets requiring L3... and approves release plans. Accordingly, is responsible of the compliance and adherence of optimum technical quality performance...
user stories and technical items that, defects coming from L0/L1/L2 IT Operation group and tickets requiring L3 support... and approves release plans. Accordingly, is responsible of the compliance and adherence of optimum technical quality & performance...