and have potentially company-wide impact. #LI-SN1 You will be successful in this role if you have: The Technical Account Manager... preferred; CIS certifications desirable. Freshworks: 4+ years in technical account management or customer-facing technical...
Jobs Job Description Apply now Start Please wait... Job Title: Servicenow Developer - CSM, CMDB, Telecom Service Management - TSM City: Bengaluru... specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account...
ability to hold others to account, align and influence Storytelling with data by drawing on data and insights, using... analytical techniques where appropriate, and distilling technical information to communicate simply to business audiences Able...
/Category management perspective Planning, organizing and managing projects taking into account priorities, resources, budgets... negotiation with Enterprise software publishers (e.g. SAP, Microsoft, Oracle, ServiceNow, Salesforce, Veeva) * Strong project...
better for everyone. Job Description The Solution Sales Manager will oversee market success of ServiceNow's [] products. These products are built on our market... the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing...
in ServiceNow (user of Service now) At least 2-3 years in a senior technical or lead role coordinating operational activities..., achieving 24/7 service reliability, rapid incident response, and high-quality delivery. Reporting to the Operations Manager...
account management and balance recovery. Perform collection activities such as sending dunning letters and email notifications.... Reporting & Analytics -Run aging reports, providing comments and insights to stakeholders/AR Manager. Perform variance analysis...
delivery, ensuring best practices are followed across the account. Define and implement technical strategies for seamless...Job Description: Release/Program Manager (preferably in the Telecom industry) Job Title: Sr Specialist Application...
, and IPaaS ---Good to HaveKnowledge of JIRA/ ServiceNow/ MS TFS/ Rally/ Workday/ Salesforce/ ERP APIs would be good to have -Good... ability to communicate with technical and non-technical audiences.Positive attitude with keen analytical skillsBe flexible...
user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers... and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged...
, and track incidents and requests; ensure SLA compliance. Perform initial troubleshooting (password resets, account unlocks... configuration and patching (Intune/Endpoint Manager, Autopilot, Windows 10/11, M365 Apps). Administer Azure AD/Entra ID, on-prem AD...
and reliable technology experience. Based out of our Bengaluru office, your primary focus will be delivering Tier 1 technical... Desk Manager or Lead for the specific region and collaborates closely with the wider Global IT Service Desk, IT Operations...
technical support exclusively through virtual channels (ticket, phone, chat) as the first point of contact for all global... Service Desk Manager or Lead for the specific region and collaborates closely with the wider Global IT Service Desk, IT...
will be delivering Tier 1 technical support exclusively through virtual channels (ticket, phone, chat) as the first point of contact... disruption across the organization. This role reports directly to the IT Service Desk Manager or Lead for the specific region...
user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers... and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged...
user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers..., post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems...