Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat...) to provide technical assistance on Inovalon's supported products. The position will provide support for application software...
, training in the ability to hold conversations using nothing but GIFs. A successful Service Analyst II - Acts as a bridge... between basic support and advanced troubleshooting, handling issues that Level 1 could not resolve. They possess a deeper technical...
support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users... complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support...
-platformed environment which may require action and response 24X7 to support the technical business needs of the customer... both technical and customer departments in the development of the systems that support the business solution. Facilitate the...
-platformed environment which may require action and response 24X7 to support the technical business needs of the customer... both technical and customer departments in the development of the systems that support the business solution. Facilitate the...
-platformed environment which may require action and response 24X7 to support the technical business needs of the customer... both technical and customer departments in the development of the systems that support the business solution. Facilitate the...
Systems. •25% Guide both technical and customer departments in the development of the systems that support the business... and response 24X7 to support the technical business needs of the customer. Required Education: Bachelor's degree in Computer...
% Guide both technical and customer departments in the development of the systems that support the business solution. •10... and response 24X7 to support the technical business needs of the customer. Required Education: Bachelor's degree in Computer...
in both technical and functional contexts. Ability to influence decisions and guide planning/prioritization of BA deliverables.... Excellent communication across technical, non-technical, and leadership groups. Strong analytical, conceptual, and problem...