Summary: The Tier 1 IT Service Desk Representative provides frontline support for end-users by diagnosing... Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves...
Responsibilities Peraton is seeking an IT Tier I Service Desk Representative to join our team of qualified... and diverse individuals. The Service Desk Representative will operate within a Call Center environment, providing support to House...
and with minimum supervision Provide continuous status updates to Remedy work logs to be viewed by Service Desk Analysts and by the... certifications or a higher education degree in IT related field are required Strong customer service skills. Excellent oral...
years of experience in: IT Call Center or Service Desk environments Active Directory user and account management...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
experience preferred) Minimum of 3 years of experience in: IT Call Center or Service Desk environments Active Directory...Responsibilities Peraton is seeking an experienced Tier 2 Technical Support Representative that will provide advanced...
areas: IT Call Center or Service Desk support Active Directory user and account administration Microsoft Windows 10... ONE, or Microsoft Intune 5 years of experience using enterprise IT service management systems such as BMC Helix (Remedy) for incident...
: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point... PowerShell training Technical Proficiencies: All Tier 1 and Tier 2 technical skills Advanced PowerShell scripting...
Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk... Certification Technical Proficiencies: All Tier 1 technical skills Advanced OS troubleshooting (Windows, macOS, iOS, Android...