Job Description: SHIFT: SAT & SUN 6am - 8pm & MON 6am - 2pm (Training M-F 6 am-2pm) (36 hours) ● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software ● May coach and provide guidance...
Wednesday - Sunday 4am-12pm Shift (Training M-F 6am-2pm) The Tier 2 Help Desk shall have the following... OR FIFTEEN years technical experience Hardware Remote Assistance Remote Desktop IAT Level 1 certificate (CompTIA A+ CE...
Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support...
An entry-level Help Desk Specialist is needed to provide Tier 1 IT support in a high-availability, mission-critical environment... first point of contact for troubleshooting IT-related problems Create, update, and route Help Desk tickets using...
platforms, including monitoring and resolving issues. Handles Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem..., maintenance, and troubleshooting of IT systems. Oversee daily configuration and operational tasks for IT systems. Handle Tier 1...
/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification... for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis...
, you will be responsible for managing and supporting IT system infrastructure and day-to-day operations. You will provide Tier 1 (Help Desk..., and maintenance of IT systems Manage daily configuration and operation of IT systems Deliver Tier 1 (Help Desk) and Tier 2...
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems...
devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems...
to these systems. – Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis and resolution... in Fort Meade, MD or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies...
Responsibilities Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk... systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation...
Job Description: Handling both initial Help Desk inquiries (Tier 1) and escalated, complex problems (Tier 2). Configuring and managing... days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents – available day 1, 8% 401...
Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support...
support for implementation, troubleshooting, and maintenance of IT systems. Perform Tier 1 (Help Desk) and Tier 2 (Escalation...
Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2... issues. Enter and track tickets for the requesting organization. Responsible for attending meetings that affect Help Desk...
, and maintenance of IT systems. Perform Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution...
platforms, including monitoring and resolving issues. Handles Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem..., maintenance, and troubleshooting of IT systems. Oversee daily configuration and operational tasks for IT systems. Handle Tier 1...
platforms, including monitoring and resolving issues. Handles Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem..., maintenance, and troubleshooting of IT systems. Oversee daily configuration and operational tasks for IT systems. Handle Tier 1...
platforms, including monitoring and resolving issues. Handles Tier 1 (Help Desk), Tier 2, and Tier 3 (Escalation) problem..., maintenance, and troubleshooting of IT systems. Oversee daily configuration and operational tasks for IT systems. Handle Tier 1...
needed. Description: Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides..., troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution...