Tier 1 Support Agent Location: Austin Headquarters- South Congress Ave Schedule: Full-time | Hybrid (2-3 days... in office) - some weekends required Salary Range: $41,000 - $45,000 annually (based on experience) Openings: 2 As a Tier 1...
The Tier 1 Agent serves as the first point of contact for all IT-related inquiries and incidents through the OneStop..., and application login issues. Deliver “white glove” support to VIPs, meeting the required SLA (1-hour response, 1 business day...
The Tier 2 Agent provides on-site and advanced technical support to the agency staff at headquarters (Alexandria... to Tier 1 agents to reduce escalations and improve first-call resolution rates. · Service Level & Customer Support Meet SLA...
, mastering operations, and creating a top-tier experience for both members and team members. What We're Looking For: We need... of coffee. Basics: Status: Exempt Schedule: Monday-Friday, 8:00 AM-5:30 PM, with rotating Saturdays from 8:30 AM-1:30 PM...
, mastering operations, and creating a top-tier experience for both members and team members. What We’re Looking For: We need... of coffee. Basics: Status: Exempt Schedule: Monday–Friday, 8:00 AM–5:30 PM, with rotating Saturdays from 8:30 AM–1:30 PM...
results. Today, PEAK6 seeks transformational opportunities to provide capital and strategic support to entrepreneurs... experience welcomed. 📌 Property & Casualty Agent or Producers License (not an Adjuster license) -- Preferred...