State of Ohio- DRC-Tier 2 technical support (ServiceNow) - 785912 (Local Only/100% Onsite) Interviews will be onsite... Date: 12/02/2025 Job Description: Provides tier 2 technical support and system access to approximately 15,000 customers...
Job Title: Tier 2 /Tier 3 Help Desk Technician Company: Virtual Technologies Group (VTG) Location: Hybrid, Maumee OH..., we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview The Tier 2 / Tier...
first point of contact for IT support, resolving common technical issues while following established procedures... and escalating complex issues to Tier II support. This role requires strong customer service skills, attention to detail, and the...
of contact for IT support, resolving common technical issues while following established procedures and escalating complex issues... to Tier II support. This role requires strong customer service skills, attention to detail, and the ability to follow...
to continuous improvement initiatives. Key responsibilities include Tier 2 support, system configuration, performance diagnostics..., and coordination of release management activities through CAB meetings. Responsibilities Provide Tier 2 support for Manhattan...
Technician, which is a Second Level / Tier 2 position where you will be responsible for a combination of remote desktop support.... Support one or more localized laboratories to provide in-person, on-site support, 2-4 days per week. Provide remote support...
to maintain service continuity and client satisfaction. Supports top-tier managed account clients by delivering customized.... Creates and maintains comprehensive account documentation for technical engineers, including deployment guides, configuration...