Overview: Cyber Defense Technologies (CDT) is seeking a highly motivated and customer-focused Tier I Help Desk... for professional development and career advancement. Apply Now: If you are a proactive Tier 1 Help Desk and thrive in dynamic...
Overview: Cyber Defense Technologies (CDT) is seeking a proactive and technically skilled Tier 2 Help Desk/Junior... for professional development and career advancement. Apply Now: If you are a proactive Tier 2 Help Desk/Junior System Administrator...
Overview: CDT is seeking a highly organized and technically skilled Tier 2System Administrator to provide advanced... do not meet these clearance requirements will not be considered. Responsibilities: Provide Tier 2 support for escalated...
courage in searching for the truth; you are willing to risk personal failure to help, or challenge the status quo, in the... support tier. Utilize ITIL best practices to enhance and optimize the services provided to end users Utilize excellent...
, status information, and resolutions in the help desk system. Potentially, surge to assist with manual testing requirements... of education, technical certifications or training, or work experience. Required Experience: 5+ years of help desk experience...
and four other SAs. Responsibilities include but are not limited to: Tier 1-2 help desk support for user issues reported.... The Help Desk supports approximately 1,000 users, and 40 remote sites with zero clients connecting to Windows workstations...
in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk, or systems..., especially VMware. Familiarity with enterprise monitoring tools such as HP OpenView or CA Concord. HDI Customer Help Desk...
. Familiarity with Web Help Desk ticketing system. Network+ certification or equivalent is required. Ability to perform detailed... operations. Primary Responsibilities Monitor and troubleshoot network issues in support of Tier 2 tickets including port...
collaborates across teams to support program objectives Debugs issues and provides tier 3 help desk support if needed DESRED... developer and help ensure the mission is never interrupted. At GDIT, we deliver clarity with supporting the customer...